Our multilingual staff are always on hand to assist with anything you need. Thanks to our 24-hour front desk, we can help you at any time of the day or night. With so much to see and do around Madrid, our concierge services can contribute expert advice and help tailor your trip to match your desires and ambitions. Whether it’s finding an obscure dining experience or booking a tour or excursion, we can help.

If you would like to be awake for a certain time, we offer a wake-up service that you can enquire about at reception. We also provide laundry and express laundry services.

The hotel freshly prepares a continental breakfast buffet each morning. Within the buffet you will find an array of tempting breakfast items such as fresh fruit, pastries, breads, cheeses, cold cuts, yoghurts, and more. Hot dishes are also available to order if you’d prefer something heartier to start your morning. We also serve a variety of local specialities, including churros and tortilla de patatas.

The city centre is a short 15-minute walk from the hotel, so there are plenty of excellent options for lunch and dinner. Feel free to ask our concierge for recommendations or to get help with bookings.

Our hotel has one function room, which is ideal for small-scale meetings or exclusive parties. The meeting room accommodates up to 20 people and, with advance notice, we can arrange outside services such as translators, hosts, and entertainment groups. We can also assist with organising limousine transport to and from the train station or airport.

A breakfast buffet is available every morning and, if you want a personalised menu for your event, this can be arranged. We can also provide any audiovisual equipment you may require.